If you cannot find the information you are looking for with reference to our Help section, please select your library's contact information below.

Archbold Community Library:		office@archboldlibrary.org
Ashtabula County District Library:		acdltech@oplin.org
Auglaize County District Public Library:		derrybjo@oplin.org
Avon Lake Public Library:		refdesk@avonlake.lib.oh.us
Chillicothe & Ross County Public Library:		crcpl@oplin.org
The Public Library of Cincinnati & Hamilton County:		digitalbooks@cincinnatilibrary.org
Clark County Public Library:		ebooks@ccpl.lib.oh.us
Clermont County Public Library:		clermont@oplin.org
Columbiana Public Library:		columlib@oplin.org
Community Library (Sunbury):		community-library@oplin.org
Cuyahoga Falls Library:		ebooks@cuyahogafallslibrary.org
Delaware County District Library:		dmalecha@delawarelibrary.org
Franklin-Springboro Public Library:		carrolan@oplin.org
Geauga County Public Library:		ebook.support@geaugalibrary.info
Great Oaks:		davisjj@greatoaks.com
Herrick Memorial Library:		ebooks@oplin.org
Kent Free Library:		kflcirc@oplin.org
Lane Public Library:		comments@lanepl.org
Lima Public Library:		fraser@limalibrary.com
London Public Library:		henselmi@oplin.org
Louisville Public Library:		questions@louisvillelibrary.org
Mansfield/Richland County Public Library:		support@mrcpl.org
Marion Public Library		webmaster@marion.lib.oh.us
Mason Public Library:		masonplcir@oplin.org
Massillon Public Library:		mpl.ref@gmail.com
Milford Exempted Village Schools:		varner_t@milfordschools.org
Public Library of Mount Vernon and Knox County:		ebooks@knox.net
North Canton Public Library:		digitalbooks@northcantonlibrary.org
Norwalk Public Library:		norwalk@oplin.org
Owens Community College Library:		libhelp@owens.edu
Portsmouth Public Library:		ebooks@yourppl.org
SEO Library Consortium:		ebooks@sloma.state.oh.us
Shelby County Libraries:		scltech@oplin.org
Sinclair Community College:		douglas.kaylor@sinclair.edu
Stark County District Library:		gburlingame@starklibrary.org
State Library of Ohio:		oep@sloma.state.oh.us
Stow-Munroe Falls Public Library:		darrellulm@smfpl.org
Wadsworth Public Library:		reference@wadsworthlibrary.com
Westerville Public Library:		http://www.westervillelibrary.org/emedia/email
Wright Memorial Public Library:		ebooks@wrightlibrary.org

In order to facilitate troubleshooting, please include the following information in your correspondence:

• Steps to reproduce the problem (in as much detail as possible)
• Exact text of any error message you receive (screen shots are helpful)
• URL(s) of any error page(s) you encounter
• Library card number
• Title(s) of problem eBook(s)
• Operating system (Windows Vista, Windows XP, Mac OS 10.5.6, etc.)
• Web browser and version (Internet Explorer 8.0, Firefox 3.0, etc. In most browsers, find this under Help > About.)
• If applicable, device type and operating system